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About the job
Your career in the Software-as-a-Service (SaaS) industry starts here. Intaker is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.
- Fast-growing technology startup based in Los Angeles, transforming the legal industry.
- We build innovative software that automates client intake for law firms.
- Looking for someone passionate about supporting customers, driving adoption, and improving retention.
Apply here
Who you are
Thrive in fast-paced environments
A natural people person who enjoys connecting with others
An excellent communicator with a positive, can-do attitude
Detail-oriented, organized, and dependable
Lead face-to-face meetings regarding customer accounts and features
Collaborate with sales and implementation teams to understand client needs
Become a subject-matter expert on our platform and its functionality
Deliver an exceptional customer experience to drive long-term adoption
Train and educate customers on product features
Ready to join?
We'd love to meet you.
Apply here
Bachelor's degree in Business, Engineering, or a related field
Strong communication and interpersonal skills to work effectively with customers and internal teams
Ready to join?
We'd love to meet you.
Apply here
Experience in Customer Success/Service, Implementation, or Sales within a SaaS company
Ready to join?
We'd love to meet you.
Apply here
Compensation and benefits
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Estimated Total Earnings: $69,000
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Base Salary: $47,000 + Incentives
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Bonus: Up to 10% of base (determined annually in December)
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Healthcare: Medical, Dental, and Vision plan options
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Retirement: 401(k) with up to 4% company match
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Total comp range (estimated)
Perks
Business trips and team-building events
Clear career growth opportunities in a scaling startup
Team Events
Ready to join?
We'd love to meet you.
Apply here
Your next opportunity starts here
If you’re ready to grow your career at an innovative and fast-moving SaaS startup, we’d love to hear from you.
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